Client Profitability- All Clients are not Created Equal

Client Profitability- All Clients are not Created Equal

Businesses are in the habit of measuring many things: customer satisfaction, financial performance, staff performance, market share and share value to name a few.  And then there are hundreds of key performance indicators out there.  David Parmenter has some books on the subject, in which he describes an endless number of them. But I think, one…

Forming a state-of-the-art Finance Team: it’s all about personality.

Forming a state-of-the-art Finance Team: it’s all about personality.

When hiring finance staff personality is more important than experience and education.  The first you are born with, the other two you can work on. Mark Dumon describes the 7 types of personalities which are deemed to fail in Finance.  http://www.investopedia.com/articles/financialcareers/09/7-people-fail-finance.asp  They include the Selfish Jerk, the Doormat and the Excel Lightweight. You may be surprised…

Cashflow Management

Cashflow Management

There are countless reasons why businesses fail, such as choosing the wrong business partner, not listening to your customers or avoiding having a business website. But if you choose only one thing to get right, make sure it’s your cash. 90% of small business failures are caused by poor cashflow, according to Dun & Bradstreet. Here are…